If you want to cancel your membership with us, you can email us at
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EMAIL, call us at
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PHONE_STATIC
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PHONE, or speak to one of our representatives about it via Live Chat.

Once you cancel your account, you should receive an email confirming that it was successfully canceled. If you do not receive this email, check your junk/spam folder. If it is not there, give us a call at
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PHONE_STATIC
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PHONE or send us an email at
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EMAIL, and we will be happy to assist you.

Our customer service representatives can help you retrieve your username or password information by calling directly at
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PHONE_STATIC
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PHONE, as well as by using the email form, or the Live Chat feature on the website.

There could be numerous reasons why the card was declined. Please try another card to place the order. If the card keeps getting declined, call us at
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PHONE_STATIC
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PHONE or send us an email at
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EMAIL. You can always check with your financial institution as well, to see if there is a problem with the card.

We use a special encryption page when you sign up that only shows the last four digits of your credit card number. We would never violate your privacy by displaying your private information. If you would like to learn more about our privacy policy, call us at
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PHONE_STATIC
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PHONE or email us at
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EMAIL.

If the answer you are looking for is not on our FAQ page, then please call us at
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PHONE_STATIC
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PHONE or send us an email at
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EMAIL, and we will be happy to assist you with any questions that you may have.